virtual Customer Service Center

Since 2002 we have offered our customers the “virtual Customer Service Center“ (vCSC) to access and track orders as well as retrieve information online - 24 hours, 7 days a week with updates every hour. Once registered, you can trace your order from production to delivery and call up all relevant documents (order confirmations, invoices etc.) at any time.

You can find the following areas:
» Order Tracking and Documents
» Planned Deliveries
» Customer - Stock Selection
» Ready for Dispatch/Rolling
» Cash Management
» Claims

Log on to vCSC:
» virtual Customer Service Center (vCSC)

Last change: 13/06/2007