Mondi exchanges knowledge in tailor-made seminar sessionPublication Date:
17 January 2018
- With a country-specific local seminar, Mondi Containerboard’s technical sales service coached Mexican customers like the corrugated board producer Grupac on optimising packaging production
- Further seminars planned for 2018
Vienna, 17 January 2018 – Mondi recently hosted a seminar for its containerboard customers from 18 different companies in Queretaro, Mexico. The session covered containerboard market trends, an overview of the papermaking process, paper and corrugated board parameters, tools for optimising corrugated board production, new developments in corrugated machinery as well as analogue and digital printing. Mondi’s trading partner Inter-Papier, which is active in the worldwide import and export of forest products, organised the event.
As part of Mondi’s three-level technical sales service offer, the seminar was customised for the Mexican market. The first level of the service includes foundational seminars aimed at large audiences, while the second level addresses country-specific issues with local seminars that equip customers for their marketplaces. The third level aims to share technical expertise with tailor-made consultations at customer sites.
Isaac Rivera, development and new projects manager at leading Mexican corrugated board producer Grupac, commented: “I really enjoyed the fact that these presentations were so production-oriented and showed real life examples. In particular, we learned how important temperature and humidity control is along the corrugating process and that there are a variety of affordable tricks we can use to improve productivity. Most of the lectures were given by technical experts, rather than sales staff, which meant that Mondi was able to respond to all of our technical questions immediately. Usually, in seminars from other companies, most of these questions remain unanswered. I appreciate this tailored support from Mondi, which also demonstrates its interest in developing a long-term relationship with our company.”
Serhiy Luzan, technical sales services manager at Mondi Containerboard, said: “For us, good customer relations involve supporting our clients with their everyday challenges and sharing technical expertise with them. Thus, we have developed a three-level service package spanning knowledge exchange and on-site consultancies. The local, country-specific seminars are an important part of this offer. With the invaluable help of our trading partner Inter-Papier, we created a successful, informative event for our Mexican customers.”
In the coming year, Mondi Containerboard will host further seminars for individual regions, for specific customer groups and on demand according to customer needs.
Elisabeth Dock, Communications Manager Packaging Paper
Tel: +43 (0) 664 8446520
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Mondi is an international packaging and paper Group, employing around 25,000 people across more than 30 countries. Our key operations are located in central Europe, Russia, North America and South Africa. In 2016, Mondi had revenues of €6.7 billion and a return on capital employed of 20.3%.
We are fully integrated across the packaging and paper value chain – from managing forests and producing pulp, paper and compound plastics, to developing effective and innovative industrial and consumer packaging solutions. With over 100 products customised into more than 100,000 solutions, we offer more than you may expect. Leading brands around the world rely on our innovative technologies and products across a variety of industries such as agriculture; automotive; building and construction; chemicals and dangerous goods; food and beverages; graphic and photographic; home and personal care; medical and pharmaceutical; office and professional printing; packaging and paper converting; pet care; retail and e-commerce; and shipping and transport.
We believe sustainable development makes good business sense. It’s integral to our responsible and profitable growth, and embedded in everything we do, every day. We continue to look for ways to do more with less, promote the responsible management of ecosystems, develop and inspire our people, and enhance the value that our sustainable product solutions create.
Mondi has a dual listed company structure, with a primary listing on the JSE Limited for Mondi Limited under the ticker code MND and a premium listing on the London Stock Exchange for Mondi plc, under the ticker code MNDI. We have been included in the FTSE4Good Index Series since 2008 and the JSE’s Socially Responsible Investment (SRI) Index since 2007.