Relationships with communities

As a global company employing around 26,000 people, we play an important role in local communities – creating employment and business opportunities and investing in local infrastructure. We’re developing our approach to measure the social value we create through our investments in communities around the world.

Why is this important to our stakeholders? +
Why is this important to Mondi? +
Our commitments & performance +
SEAT at our Dynäs mill +
  • Mondi is a major employer and people rely on us for their livelihoods, both directly and through our supply chain
  • We use natural resources and local infrastructure and we have an impact on the environment
  • In remote areas, we supply important services like energy and wastewater treatment for local communities and we invest in infrastructure and community development


  • Our businesses are more likely to succeed when they are part of healthy, prosperous and dynamic communities
  • Local communities supply our operations with talent, skills, goods and services
  • By engaging with local communities, we better understand potential conflicts and opportunities while protecting our social licence to operate
  • Working in partnership with local stakeholders helps leverage our positive impact and share know-how and skills


Our commitments

  • Enhance social value to our communities through effective stakeholder engagement and meaningful social investments

Our performance in 2020

  • €11.5m in social investment targeting a wide range of outcomes including: improving communities’ prospects; securing our supply chain; strengthening local relationships
  • €3.3m of financial and in-kind donations to clinics, hospitals and governments for COVID-19 relief efforts
  • 100,000 medical grade face masks donated to protect frontline healthcare workers in South Africa from COVID-19.


In focus SEAT at our Dynäs mill

Founded in 1915, our integrated pulp and paper mill in Kramfors (Sweden) is one of the largest brown sack kraft and speciality kraft paper producers in the world. It employs around 300 people, making it the second largest employer in the region. We conducted the mill’s first SEAT assessment in June 2019, engaging a wide range of stakeholders including employees, contractors, suppliers, union members, local and regional authorities, neighbours and communities, local media and local schools.

The process was well-received and positive reference was made to Mondi Dynas’ contribution through:

- being a secure and stable employer that provides good benefits and opportunities for development and growth;
- being a reliable and fair business partner to contractors, suppliers and others;
- demonstrating leadership on safety and health standards;
- good communication with business partners, trade unions and others; and 
- improvements in environmental emissions over the last decade.

The process uncovered useful areas and ideas for improvement, in particular:

- enhancing a sense of empowerment among employees and improving communication;
- deeper employee engagement and communication on safety guidelines, especially when introducing new guidelines;
- more thorough engagement of contractors on various aspects; and 
- need for enhanced communication with local communities, media, neighbours and other local stakeholders about the mill, its social and environmental impacts and performance.

The mill management responded to the issues raised and is now defining an action plan to address specific issues. The report will be published in 2020 in Swedish and English on our website and in print.

Related case studies

SEAT at Swiecie mill 
Developing young talent in Russia 
Expanding our mobile toy libraries 
Jobs for 1000 young people 

  • Target 8.3 Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalisation and growth of enterprises
  • Target 8.5 Achieve full and productive employment and decent work for all women and men, and equal pay for work of equal value
  • Target 8.6 Substantially reduce the proportion of youth not in employment, education or training


  • Target 9.1 Develop quality, reliable, sustainable and resilient infrastructure, to support economic development and human wellbeing
  • Target 9.3 Increase the access of small-scale industrial and other enterprises to financial services, and their integration into value chains and markets