Commercial Process Development Manager

We are looking for a Commercial Process Development Manager

The Commercial Process Development Manager will be responsible for driving the commercial excellence initiatives related to processes and developing tools supporting our business targets, enhancing sales effectiveness, and optimizing commercial processes across Corrugated Solutions business segment. This role focuses on improving our commercial processes efficiency and performance and driving implementation and enhancement of our commercial tools, including a big focus on CRM capabilities and features, ensuring alignment with business objectives. The manager will work closely with sales, tender management and with relevant business process owners to develop tools, and frameworks that enhance overall commercial performance.

Your mission:

• Standardization & Optimization of Sales Processes: continuous review of commercial processes and ensure standardization across the regions.
• Lead and pipeline management: Driving and enhancing further the lead and pipeline management processes and developing automatic reporting to support sales leadership in steering sales
• Driving implementation, sustainable usage and data quality of the commercial tools (eg. CRM, MyMondi, etc). Identify gaps and propose tools to enhance commercial effectiveness
• CRM and Data Utilization: Identifying and implement improvements to CRM processes to maximize efficiency and effectiveness. Enhancing CRM with needed features to increase impact and effectiveness, and to improve the fit to all sales channels. Adopting AI tools in commercial applications.
• Continuous Improvement: driving continuous improvement mindset in Commercial processes and developing initiatives that improve overall commercial capabilities.
• Collaboration & Communication: Collaborating with various teams from plants, regions and central teams, including sales, marketing, and customer service and business process owners, to ensure the systems and tools meet their needs.

Your profile:

• Bachelor’s degree in business administration, Marketing, Engineering, or a related field (master’s preferred).
• Wide experience in commercial management, digital projects, or business development in the corrugated packaging industry or a related sector. Experience in packaging industry is an advantage
• Proven track record of driving digital projects and implementing commercial processes. Good understanding of sales processes and systems.
• Experience with implementing commercial tools, CRM tools (eg. SAP C4C, Salesforce, Microsoft Dynamics) and other commercial management systems.
• Ability to streamline and optimize sales processes, driving operational efficiencies and improving the sales cycle.
• Technical know-how on commercial tools and interest in new technologies.
• Strong ability to identify problems, analyze root causes, and implement solutions that enhance commercial performance.
• Strong project Management skills: Ability to manage multiple commercial initiatives simultaneously, ensuring timely execution and alignment with business objectives.
• Excellent communication, interpersonal, and stakeholder management skills
• Fluent in English.

We offer you

• Start: immediately
• Employment Type: Full-time
• Location: Group Office Vienna
• An inspiring role in an international environment in our Corrugated Solutions business segment.

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Joanna Januszewska via email.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com “safe list” or address book.

Awards: