Digital Channel Manager (Internal Channels)

Business Segment: Group Communication
Location: Vienna or Weybridge

Your Mission:

• Maintain and develop our internal digital channels (planetmondi and Viva Engage), collaborating with key stakeholders to achieve KPIs. 

• Expertly co-ordinate cross-functional teams to deliver seamless updates across internal platforms, and provide expert consultation on digital content, usability, and best practice. 

• Oversee and manage the creation, publication, and maintenance of content across our internal channels, meticulously ensuring accuracy, relevance, and delivering an exceptional user experience. 

• Support the maintenance of mondigroup.com and its microsites (including the German version). 

• Leverage data to inform continuous improvement of internal channels; enhancing effectiveness in achieving key strategic goals. 

• Remain at the forefront of industry trends and emerging technologies, consistently enhancing and evolving the internal channel strategy. 

• Effectively manage external content contributors and agencies, while supporting internal content owners to maintain consistency, governance, and brand alignment. 

• Ensure all digital platforms adhere to accessibility standards, making them inclusive and accessible for diverse audiences. 

Your Profile:

• A supportive, collaborative and engaged team player who actively contributes to a positive, high-performing team culture while taking ownership of individual responsibilities and outcomes. 

• Expertise in digital analytics, UX, and content optimisation, with experience across both internal communication platforms and external websites (e.g. SharePoint Online, Viva Engage). 

• Excellent written and verbal communication skills in English and German, with the ability to tailor messaging for both external audiences and internal colleagues. 

• Strong project management skills, proficiently prioritising and managing multiple projects within a fast-paced environment. 

• Proven track record of developing and executing highly successful omni-channel content and engagement strategies, showcasing your ability to captivate and engage audiences. 

• Passionate about staying up to date on the latest design, employee engagement, AI, and technology trends, consistently pushing the boundaries of innovation to drive efficiencies and effectiveness. 

• Strong understanding of digital governance, accessibility, and security standards, ensuring all platforms meet organisational and user expectations. 

• Native or near native fluency in English required.

• German language skills are an additional asset.

• University degree (master’s degree or equivalent) in Communication or related field or equivalent relevant experience in communication, marketing and/or content creation.

• Proven track record with over 5 years’ experience in successfully managing a range of digital channels - including websites and internal communication platforms.

• Extensive experience utilising content management systems, intranets, and collaboration platforms, preferably with a focus on SharePoint Online, Viva Engage, or similar tools.

• Willingness to travel

Our Offer:

• Location: Vienna or Weybridge.
• Start: As soon as possible.
• Contract: Unlimited, full-time.

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Veronica More via email.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com “safe list” or address book.

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